Box Spring/Foundation

Examples of proper bed frames for queen- and king-size bedding:

Items not Covered:

If a Warranty Problem Occurs….

R&S Mattress stands behind every mattress set that we sell.  If, however, you do discover a defect in your mattress, box spring or foundation, simply contact the retail store where you purchased your sleep set.

If a defect occurs during the warranty period, R&S Mattress will repair or replace (at our option) the defective mattress and/or box spring/foundation within a reasonable period of time.

In order for this limited warranty to be valid, you must:

1. Be the original consumer purchaser.
2. Provide a copy of the original store receipt, or other proof of date, place of purchase and purchase price.

If identical materials are not available at the time of product service, R&S Mattress reserves the right to substitute material of equal or higher value.  You will be responsible for transportation costs of the product to and form the store or factory.

Your warranty does not cover products found to be in an unsanitary condition, or when the product failure is due to causes other than defective workmanship or materials.  Please refer below to R&S Mattress "Do’s and Don’ts of Bedding Care".

Do’s and Don’ts of Bedding Care:

• Do give your new sleep set time to "air" upon removal from its plastic packaging.
• Do carry your mattress flat on its side. It’s easier to handle and you’ll be less likely to damage the mattress.
• Do keep your bedding clean.  We suggest using a mattress pad, especially if children use the bed.
• Do replace the old box spring/foundation when purchasing a new mattress.  An old box spring may not provide sufficient support.
• Do use an appropriate frame and center support for queen and king size sets.  Using the right support frame will ensure that your warranty remains in effect.
• Do keep your retail receipt in a safe place

• Don’t smoke in bed.
• Don’t let anyone stand or jump on your mattress.  It was not built for that kind of weight concentration or abuse.
• Don’t allow your mattress to get wet, this could damage some of the construction materials or may cause them to compress.  Protect it from water and other liquids.
• Don’t place a board between your mattress and box spring
• Don’t bend your mattress more than 20 degrees.  Such treatment may damage the innerspring unit.
• Don’t use dry cleaning fluid of any type on your mattress.  This could damage some to the construction materials or may cause them to compress.

Should you have any questions or concerns please feel free to contact your sale representative or e-mail our corporate office.

customerservice@rsmattress.com